Privacy Policy
Last Updated: December 2025
1. Overview
This Privacy Policy explains how the app, operated by the Company (“we,” “our,” or “us”), collects, uses, stores, and shares information when you use our mobile application, website, and related services (collectively, the “Service”).
Because the Service relies on location data to function, we place special emphasis on transparency, user control, and responsible data handling. This policy explains what data we collect, why we collect it, how long we keep it, and the choices available to you.
By using the Service, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily choose to give us, including:
- Account details
Such as your name, email address, phone number, or username. This information is used to create and manage your account, verify your identity, and allow communication related to the Service.
- Profile information
Including a profile photo or display preferences. This information helps personalize your experience and allows approved contacts to recognize you within the app.
- Invited contacts
When you invite or add other users, you may provide their contact details. We use this information only to send invitations or enable connections you initiate.
- Payment and subscription information
If you subscribe to paid features, payment-related information is processed by secure third-party payment providers. We receive confirmation of payment status but do not store full payment card numbers.
- Customer support communications
If you contact us for help, feedback, or reporting issues, we collect the information you include so we can respond, troubleshoot problems, and improve the Service.
2.2 Location Data
Location information is essential to the Service’s functionality.
Depending on your device settings and permissions, we may collect:
- Precise real-time location
Collected using GPS, Wi-Fi signals, Bluetooth, and cellular networks to enable accurate, real-time location sharing.
- Background location data
If you allow background access, location may be collected even when the app is not actively open, so features like alerts and safety notifications can function properly.
- Approximate location
Derived from IP address or network information when precise location is unavailable or not permitted.
- Saved or designated locations
Such as places, zones, or geofences you create for alerts or monitoring purposes.
We use location data to:
- Show real-time location to approved contacts
- Trigger arrival, departure, and safety alerts
- Maintain reliable and accurate tracking features
- Detect and resolve technical or accuracy issues
You can control location collection at any time through your device settings and in-app options.
2.3 Information Collected Automatically
When you use the Service, certain data is collected automatically, including:
- Device information
Such as device model, manufacturer, operating system, and app version. This helps ensure compatibility and performance.
- Usage and interaction data
Including which features you use, how often you use them, and session duration. This helps us understand how the Service is used and improve usability.
- Crash and diagnostic data
Used to identify bugs, fix crashes, and improve stability.
- Network and connection data
Such as IP address, language, time zone, and country, which helps with localization, security, and fraud prevention.
- Advertising identifiers (where allowed)
Used for analytics, attribution, and advertising measurement, subject to your consent and device settings.
2.4 Information from Third Parties
We may receive information from third parties if you choose to interact with them, including:
- Social login providers
If you sign in using a third-party account, we receive basic profile information as permitted by that provider and your settings.
- Payment processors
We receive confirmation of successful payments, subscription status, and transaction history.
- Analytics and measurement services
These services provide aggregated insights about app usage and performance.
- Advertising partners
Where applicable, partners may provide ad measurement or attribution data, subject to applicable laws and your consent.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and operate the Service
Including enabling location sharing, alerts, and safety features.
- Account management and verification
To authenticate users, prevent unauthorized access, and manage subscriptions.
- Communication
To send service-related messages such as confirmations, updates, alerts, and support responses.
- Service improvement
To analyze usage patterns, improve functionality, and develop new features.
- Security and fraud prevention
To detect suspicious activity, prevent misuse, and protect users.
- Legal and regulatory compliance
To meet obligations under applicable laws and regulations.
We do not use location data for unrelated purposes without your consent.
4. How We Share Information
4.1 With Approved Contacts
- Your location and profile information are shared only with users you explicitly approve.
- You can change sharing permissions or remove contacts at any time.
4.2 With Service Providers
We share information with trusted third parties that help us run the Service, including:
- Hosting and infrastructure providers to store and transmit data securely
- Customer support tools to respond to inquiries
- Analytics services to understand performance and usage
- Payment processors to manage subscriptions and billing
These providers are contractually required to protect your data and follow our instructions.
4.3 Aggregated and De-Identified Data
- We may use or share data that has been anonymized so it cannot reasonably identify you.
- This data is used for analytics, research, and service optimization.
4.4 Legal and Safety Disclosures
We may disclose information if necessary to:
- Comply with legal obligations or lawful requests
- Protect the rights, safety, or property of users or others
- Investigate fraud, abuse, or security incidents
- Enforce our terms and policies
4.5 Business Transfers
- If our company is involved in a merger, acquisition, or sale, user data may be transferred as part of that transaction.
- Any transferred data remains subject to appropriate privacy protections.
5. Advertising and Analytics
Depending on your region and consent:
- Ads may be shown within the Service
- Ads may be contextual or personalized
- Advertising identifiers may be used for measurement and fraud prevention
We do not knowingly target ads using sensitive personal information.
6. Data Retention
- We keep personal data only as long as needed to provide the Service and meet legal requirements.
- Location data is retained for limited periods and deleted or anonymized when no longer necessary.
- Backup copies may persist temporarily but are not actively used.
7. Data Security
We protect your information using:
- Encrypted data transmission
- Restricted internal access
- Continuous monitoring for security threats
No system is completely secure, and absolute protection cannot be guaranteed.
8. Your Rights and Controls
Depending on your location, you may:
- Access and review your data
- Correct inaccurate information
- Delete your account
- Restrict or object to certain processing
- Withdraw consent where applicable
Account Deletion
You can delete your account through the app or by contacting us. Deletion removes active data and initiates secure cleanup processes.
9. Children’s Privacy
- The Service is not intended for unsupervised use by children.
- Where child tracking is supported, parental consent is required.
- We do not knowingly collect data from children without authorization.
10. International Data Transfers
- Data may be processed in countries outside your residence.
- We apply appropriate safeguards to protect your information.
11. Third-Party Services
- Links or integrations with third parties are governed by their own privacy policies.
- We are not responsible for third-party practices.
12. Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated through the Service.
13. Contact Us
Email: inf@mtjenterprises.org